Hello and thank you for visiting the BeforeSite support.
Have you had a look at the documentation?
If you need support for a plugin you purchased here please submit a support ticket.

Hello! Please be aware that I am one person. I work Monday to Friday from 9 am to 5 pm United States Eastern Time. I do not work on US public holidays. Thanks for understanding!


If you need support for our free WordPress plugins please refer to the support section of those plugins.

Easy Sign Up Plugin
Forum for the Free Easy Sign Up Plugin is located at

Easy Heads Up Bar
Support for the Free Easy Heads Up Bar

Please read and follow the following guidelines before opening a new topic at

  • First, make sure the plugin is up to date
  • Second, have a look around the forums for a similar topic as your problem may already be solved
  • Third, to test what’s wrong, disable all your other plugins and switch to the default WordPress theme

If the problem does not go away, open a support topic in the correct forum, links are above.

If the problem goes away try to figure out which plugin/theme is the cause of the problem and open a thread mentioning both plugins. You do this by enabling the plugins one at a time. Remembering to check on your issue.

If you decide to open a new thread, Use this template:

WordPress version:
 Plugin Name and version:
 Plugin is installed at this website/webpage: http://
 I did this:
 I expected the plugin to do this:
 Instead, it did this:

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